Man, that’s cold – temperature can impact your ability to be cold towards someone else
Earlier we mentioned that temperature could even impact the likelihood of you giving customer discounts. “But how?!” you might excitedly exclaim. Well, researchers found a link between the experience of physical temperature and feelings of psychological warmth and coldness. If its warmer, a salesperson may feel more inclined to be, ah, warmer towards a customer looking for a bargain. If it’s colder, they may freeze out any discount dreams. Remember, we’re not talking about Sahara levels of warmth or Arctic levels of cold, but warmer and cooler temperatures that still fall within certain zones of comfort.
Think about the psychological impact of temperature when it comes to a team working in an office; how do you think it would impact co-worker interactions, levels of patience and empathy? It’s also worth noting that physical coldness has also been linked to feelings of loneliness and social exclusion. And this is on top of potential decreases in performance. In one study, researchers found that the performance of office workers decreased by 2% per degree increase in temperature between 25-32°C. This temp range is slowly pushing people out of their zones of comfort, so their decline in performance makes sense. As a general rule of thumb 22°C is an ideal temp for an office environment and has been linked to the highest levels of productivity.